TERMS & CONDITIONS
All ASIA LILY Designs are lovingly handmade and therefore will require special care and attention to keep your jewellery in excellent condition. Please avoid your jewellery coming in contact with water, perfumes, liquids, fake tan and harmful chemicals.
RETURNS & REFUNDS
If you are not completely satisfied with your order,
ASIA LILY promise to refund any items you are not completely happy with (this excludes earrings and custom designs). The item will need to be returned to us in an unused and new condition in the original packaging within 14 days of receipt. All refunds will be refunded to the original method of payment.
Your ASIA LILY Jewellery will be dispatched via Royal Mail. Most orders (excluding bespoke orders or Made to Order) are dispatched within 1-3 working days. Please allow up to 5-7 working days for Made to Order items to dispatch. Up to 10 working days for busy periods such as Black Friday, Christmas and Sales Periods. Deliveries must be signed for. International deliveries will take a little longer to arrive according to your location.